Managing your email notifications

All the notification options that you, as a user, can opt to receive can be managed by clicking on your account menu at the top right of any page when logged in, and then visiting My Account > Notifications 

Real-time Notifications

The first table below (after the screen snapshot) describes all the Real-time notifications that can be received by you.

  • These email notifications get sent to users immediately after the event (i.e., see the "Activity" column in the table) occurs.
  • The "Where controlled (when possible)" column in the table refers to the checkbox options in your My Account > Notifications page, as shown in the screen snapshot below.

    Screenshot 2024-12-03 at 10.24.36 PM.png
Activity User Controlled? Where controlled
(when possible)
Who receives?
User Access      
New user welcome No n/a New user created
User added to a review team No n/a User added to a review team
Username updated No n/a The username (email) before the update and the username (email) after the update
User requests list of accessible organizations No n/a User who asked to receive this on the login screen
Launch Progress      
Launch created Yes

☑️ Creates a launch

All users who belong to a review team for the launch
Launch created by Ironclad Yes ☑️ Creates a launch The Launch creator (who is the user who created the workflow in Ironclad)
Launch completed Yes ☑️ Completes a launch Launch creator and all launch review team members
Launch deleted Yes ☑️ Deletes a launch I'm part of Launch creator and all launch review team members
Launch workflow response completed Yes ☑️ Submits or updates a Data Spec or workflow for a launch I'm part of Launch creator
Data Spec Progress      
Data spec response completed Yes ☑️ Submits or updates a Data Spec or workflow for a launch I'm part of An assigned reviewer of the Privacy review team. If no one has been assigned, all reviewers of the Privacy review team
Data Spec completed with unset risks Yes ☑️ Submits or updates a Data Spec or workflow for a launch I'm part of An assigned reviewer of the Privacy review team. If no one has been assigned, all reviewers of the Privacy review team
Data Spec modified after Privacy Review completed No n/a An assigned reviewer of the Privacy review team. If no one has been assigned, all reviewers of the Privacy review team
Review Progress      
Launch review assigned to a user No n/a User who was assigned this review
Launch review changes out of Completed or Not Needed Yes ☑️ Downgrades their status from Complete or Not Needed for a launch I'm part of Launch creator and assigned reviewer of the Privacy review team
Launch review changes to Rejected or Blocked Yes ☑️ Updates their status to Rejected or Blocked for a launch I'm part of Launch creator and all reviewers who are assigned as reviewing the launch
Launch Comments      
Launch comment added Yes ☑️ Comments added to launches I'm part of Launch creator and all reviewers who are assigned as reviewing the launch
User @ mentioned on an added Launch comment Yes ☑️ Mentions me in a comment Users who are @ mentioned
Launch comment edited Yes ☑️ Comments added to launches I'm part of Launch creator and all reviewers who are assigned as reviewing the launch
User @ mentioned on an edited Launch comment Yes ☑️ Mentions me in a comment Users who are @ mentioned
Workflow Comments      
Inline response comment added Yes ☑️ Comments on a thread I was mentioned in
☑️ Comments added to launches I'm part of
Users who commented in the thread and all reviewers who are assigned as reviewing the launch
User @mentioned in an added Inline response comment Yes ☑️ Comments on a thread I was mentioned in Users who are @ mentioned
User @mentioned in an edited Inline response comment Yes ☑️ Comments on a thread I was mentioned in Users who are @ mentioned
External Questionnaire Progress      
External Questionnaire response completed No n/a

Internal Recipients:
Questionnaire Inviter, Launch creator, all reviewers who are assigned as reviewing the launch

External Recipients:
External Respondent who completed the response

External Questionnaire response resubmitted No n/a

Internal Recipients:
Questionnaire Inviter, Launch creator, all reviewers who are assigned as reviewing the launch

External Recipients:
External Respondent who resubmitted the response

External Questionnaire Comments      
External Questionnaire Comment Added No n/a

Internal recipients:
Users who commented in the thread, Questionnaire Inviter, Launch creator, all reviewers who are assigned as reviewing the launch

External recipients:
All external respondents assigned to the questionnaire

External Questionnaire Comment Edited No n/a

Internal recipients:
Users who commented in the thread, Questionnaire Inviter, Launch creator, all reviewers who are assigned as reviewing the launch

External recipients:
All external respondents assigned to the questionnaire

External Questionnaire Comment added from External Respondent No n/a

Internal recipients:
Users who commented in the thread, Questionnaire Inviter, Launch creator, all reviewers who are assigned as reviewing the launch

External recipients:
All external respondents assigned to the questionnaire

External Questionnaire Comment edited from External Respondent No n/a

Internal recipients:
Users who commented in the thread, Questionnaire Inviter, Launch creator, all reviewers who are assigned as reviewing the launch

External recipients:
All external respondents assigned to the questionnaire

Launch Description      
Launch description added with user @ mention Yes ☑️ Mentions me in a comment Users who are @ mentioned
Launch description edited with user @ mention Yes ☑️ Mentions me in a comment Users who are @ mentioned
Launch Access      
Launch access requested No n/a Creator of the launch, who is implicitly authorized to grant access
Launch access request granted No n/a User who was asked for launch access
Tasks      
New launch task created Yes ☑️ Updates a task Launch creator
Launch task assigned Yes ☑️ Updates a task Task assignee
Launch task re-assigned Yes ☑️ Updates a task Task assignee
Launch task comment added/edited mentioning user Yes ☑️ Updates a task User who was mentioned in the task
Launch task reporter updated Yes ☑️ Updates a task Launch creator, task creator and task assignee
Launch task completed Yes ☑️ Updates a task Task creator
Launch task deleted Yes ☑️ Updates a task Task creator
Launch task has been re-opened Yes ☑️ Updates a task Launch creator, task creator and task assignee
Launch task due date has been updated Yes ☑️ Updates a task Launch creator and task assignee
Launch task due date has been removed Yes ☑️ Updates a task Launch creator and task assignee
Launch release date has been updated leading to the task due date changing (if Task due date is wired to the launch release date) Yes ☑️ Updates a task Launch creator and task assignee
Workflows      
Workflow unpublished Yes ☑️ Unpublishes a workflow All users having Admin, Workflow Manager or Privacy Manager permissions
Workflow deleted Yes ☑️ Deletes a workflow All users having Admin, Workflow Manager or Privacy Manager permissions
Internal Survey invitation No n/a Invited internal respondents
External respondent invitation No n/a Invited external respondents
External respondent invite reminder No n/a Invited external respondents
Third-Party assessment report shared No n/a Users and review team members that the report has been shared with
Taxonomy      
Taxonomy added Yes ☑️ Modifies Privacy Org Settings or adds a new data use, data type, or third party All members of Privacy Review Teams
Taxonomy risk levels updated No n/a All users having Admin, Workflow Manager or Privacy Manager permissions
Privacy Settings      
Privacy policy data type changed Yes ☑️ Modifies Privacy Org Settings or adds a new data use, data type, or third party All members of Privacy Review Teams
Privacy policy data use changed Yes ☑️ Modifies Privacy Org Settings or adds a new data use, data type, or third party All members of Privacy Review Teams
Privacy policy child data processing changed Yes ☑️ Modifies Privacy Org Settings or adds a new data use, data type, or third party All members of Privacy Review Teams
Privacy policy individual rights changed Yes ☑️ Modifies Privacy Org Settings or adds a new data use, data type, or third party All members of Privacy Review Teams
Privacy policy safeguards changed Yes ☑️ Modifies Privacy Org Settings or adds a new data use, data type, or third party All members of Privacy Review Teams
Privacy Dashboard and Gap Analysis      
Privacy Gap Analysis completed with recommendations No n/a User who initiated the Scan
Privacy Central Dashboard shared No n/a Users with whom the dashboard has been shared

 

Note:

  1. If a launch is created by the TerraTrue System User or an API User (through integrations) the launch creator is skipped in notifications that involve a launch creator as recipient.
  2. If a task is created through a launch custom action, the task creator is the TerraTrue System User and is also skipped in notifications that involve a task creator as recipient.
  3. In all the notifications, if a user takes the action that will result in the notification, then that user (actor) is not included in the notification recipients (because they are obviously aware!)
  4. If the Admin accessed App setting: Mute notifications for all users in the org
    is on, then most of the notifications mentioned will not be sent, except for some that will still be sent. The notifications that are sent irrespective of this setting are described in the "Exceptions" section in How can you mute org-wide email notifications?

Administrator Notifications

The second table below captures all the Administrator notifications. These email notifications are sent to all your TerraTrue administrators immediately after the event (i.e., "Activity") occurs.

Activity User Controlled? Where controlled
(when possible)
Expiring SSO certificate warning (within 30 days to expiry) No n/a

 

Daily Rollup Email Notifications

Finally, the third table below captures the Daily Notifications that you can opt to receive. The events (i.e., activities) mentioned that you are subscribed to get rolled up into the single daily email you receive.

Activity User Controlled? Where controlled
(when possible)
Who receives?
Data Specs completed Yes ☑️ Completed or updated Data Specs or workflows for launches I'm part of An assigned reviewer of the Privacy review team. If no one has been assigned, all reviewers of the Privacy review team
Data specs modified post privacy review No n/a An assigned reviewer of the Privacy review team. If no one has been assigned, all reviewers of the Privacy review team
Workflows completed Yes ☑️ Completed or updated Data Specs or workflows for launches I'm part of Launch creator
Blocked Launch Reviews Yes ☑️ Reviewer changes their status to Rejected or Blocked for launches I'm part of Launch creator and assigned reviewers.
Rejected Launch Reviews Yes ☑️ Reviewer changes their status to Rejected or Blocked for launches I'm part of Launch creator and assigned reviewers.
Launch Reviews changed from Complete Yes ☑️ Reviewer changes their status from Complete for launches I'm part of Launch creator and an assigned reviewer of the Privacy review team.
Launches deleted Yes ☑️ Launches deleted that I'm part of Launch creator and assigned reviewers.
Launches created Yes ☑️ New launches created Launch creator, users mentioned in the launch description and all members of the review team
Launches imported Yes ☑️ New launches created All users that enabled the specific control for Daily notifications
Privacy Worksheets completed Yes ☑️ Privacy Worksheets getting filed for launches I'm part of Launch creator, assigned reviewers and the user who saved the Data Spec
Launches releasing soon Yes ☑️ Approaching release dates for launches I'm part of Launch creator and assigned reviewers. If no one has been assigned, all reviewers of the review team
Launch reviews completed Yes ☑️ Reviewer changes their status to Complete for launches I'm part of Launch creator and assigned reviewers
Launches completed Yes ☑️ Overall launch status changes to Complete for launches I'm part of Launch creator and assigned reviewers
Other launch review changes Yes ☑️ Other status updates for launches I'm part of Assigned reviewer for the updated review status
Launches description changed Yes ☑️ Changed titles or descriptions for launches I'm part of Launch creator, mentioned users in the description and assigned reviewers
Launches release date changed Yes ☑️ Changed release dates for launches I'm part of Launch creator and assigned reviewers
Launches title changed Yes ☑️ Changed titles or descriptions for launches I'm part of Launch creator and assigned reviewers
Launch comments added Yes ☑️ Comments added to launches I'm part of Launch creator, assigned reviewers, and mentioned users.
Launch comments edited Yes ☑️ Comments added to launches I'm part of Launch creator, assigned reviewers, and mentioned users.
Privacy Org Settings updates Yes ☑️ Modifies Privacy Org Settings or adds a new data use, data type, or third party All users that enabled the specific control for Daily notifications
Tasks due approaching Yes ☑️ Task due dates approaching Launch creator and users who are assigned to the task.

 

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