How do I use launches?

Launches are the primary way to track products, features, initiatives, third parties, and processes that need review. TerraTrue lets you quickly see and filter all of your org’s launches when you first log in — we call this page the Launchpad. From the Launchpad, you can create a launch by clicking the Create Launch button. You can also create launches via email or one of our integrations like Slack or Jira.

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When creating a launch, users are only required to provide the following details:

  • Title
  • Product (if configured)
  • Release Date is the expected time this feature, project, campaign, or initiative is set to go-live. This date is defaulted to three weeks after the launch creation date. Admin users can adjust this default timeframe in Settings > Launch Benchmarks.

While these fields are mandatory, adding additional information can help streamline privacy reviews and keep them organized:

  • References support the addition of external links, attachments, and related launches.
  • External links provide additional means to document related product specs, design mocks, and any other information that will help with the privacy review. Give your link a name (like “Product Spec”) and simply paste in the URL. Adding external design documents is especially helpful if your privacy team completes Data Specs.
  • Attachments provide additional ways to attach related word docs, sheets, and PDFs. Any external documents that are stored not on the cloud will be especially useful here.
  • Related Launches provide ways to link a launch to an existing Launch. This is especially useful if launches are associated with one another and needs to be easily referenced in each linked launch.
  • Labels help you filter and organize launches across TerraTrue so you can quickly find the information you need. 
    • Note: An org’s admin user will need to set up labels before a user can use them. 
    • Labels may be marked as required for an user to fill in on launch creation in settings by an admin user.
  • Components provide an additional way to group launches that share common functionality or purpose and can be used like labels to find launches across TerraTrue. 
    • Note: Like with labels, your org’s admin will need to define these first.
    • If product hierarchies are configured, components reside under a hierarchy level under Product.
  • Personal notes are your-eyes-only thoughts, reminders, and musings about the launch.
  • Launch Types organize your launches by various types of reviews such as product feature related reviews vs. third party risk reviews. 
    • Note: Launch type on a launch creation form will be required if it is configured for your organization.
  • Parent Launch You may create hierarchical relationships between launches by creating a Launch as a child of an existing parent by selecting a Parent Launch during launch creation.

 

Launch creation tips

  1. Don’t limit yourself to new products and features. TerraTrue customers use launches to track and review changes to existing products, new data sharing agreements, data collection for employee benefits, new vendors, marketing campaigns, initiatives that use personal data, and more.
  2. Keep it simple. Complex launches can take more time for teams to review. If your launch has more than 3 or 4 new data uses, consider splitting it into smaller launches — your privacy team will thank you! For example, instead of making one big launch for a new mobile application, you should make separate launches for core features and functionality (like registration, content recommendations, etc.).
  3. Better safe than sorry. If you’re not sure if you need a privacy review, create a launch anyway. It’s easy for reviewers to say a privacy review isn’t necessary, and they’ll appreciate you making sure nothing slips through the cracks!

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