TerraTrue sends automated emails to notify users in your org of important activity in TerraTrue — like changes to launches, updates to permissions, or confirmation of certain actions. These notifications are an important part of how TerraTrue keeps your team up to date, and we don't recommend permanently muting them.
Still, there are occasions when you may wish to temporarily mute emails notifications, like when onboarding large numbers of new users.
We allow users with the Admin permission to do so at the customization settings page.
- Navigate to Settings > Customization > Settings
- Find the Mute notifications for all users in your org setting, and toggle on the switch
- You'll receive a small confirmation notice in the lower-left corner of the page. Automated email notifications will remain muted for users in your org until this switch is toggled off.
Exceptions
Even when the Mute notifications for all users in your org setting is on, the following notifications are still sent to users:
-
- Launch description added with user @ mention
- Launch access requested
- Launch access request granted
- Launch created by Ironclad
- External Questionnaire response completed
- External Questionnaire response resubmitted
- External Questionnaire Comment Added
- External Questionnaire Comment Edited
- External Questionnaire Comment added from External Respondent
- External Questionnaire Comment edited from External Respondent
- Internal Survey invitation
- External respondent invitation
- External respondent invite reminder
- Third-Party assessment report shared
- Privacy Gap Analysis completed with recommendations
- Privacy Central Dashboard shared